Receiving the Activation Code

Lost or missing code: If you lost your activation code, or you did not receive it via email within a few minutes after purchase, for immediate retrieval , see the

Thank you for your purchase.
Your activation code(s) is: 
Activation code= 1234567890ABCDEF, Program Id= 1000000000000000, SKU= 355.3.1.0 

Product / SKU number: Sound Mill, 355.1.1.0

How to Activate

Start the program and go to Help -- Activate . Copy and paste (keyboard shortcuts Ctrl-C and Ctrl-V ) the Activation code into the activation dialog, then press OK. Please be patient. Activation can take up to 60 seconds to complete depending on Internet traffic load. When activation succeeds, close and restart the program. Once activated, your Activation Code cannot be used to activate the program on any other computer.

Tip: Use Windows keyboard short cuts Ctrl-C and Ctrl-V to perform Copy and Paste respectively. And Ctrl-A to Select-All text.

Figure 1. Program Acvitvation Dialog

Activation Requires Internet Access

The program will only attempt to access the Internet during Activation. You computer's firewall may popup a message (Figure 2) asking if the program may access the Internet. You MUST ALLOW this one time access.

Figure 2. Typical firewall warning popup

If Activation Fails

• No active Internet connection  - You will typically get a Timed out error message in this case. Try loading any Web page with your browser to test your connection. If it does not load your connection to the Web may be down. Try rebooting the computer.
• Firewall block  - You must 'permit' the program to communicate through your firewall once for activation. If your firewall does not prompt you for permission, it is possible that your firewall is set to ignore program requests for access to the Internet. Consult you firewall software Help to determine firewall settings.
• Network error  - If you get an error message like "The remote name could not be resolved: 'www.breakthrusoftware.com' ". This is likely a confused network program stack issue. We have seen this error a couple times in our testing. Rebooting your computer should fix the problem. Or you can recycle ( disable, then re-enable) your network card in the Start -- Control Panel -- Network Connections to refresh the network stack. If this problem persists, please use the Local Activation method below.
• Our Web server offline  - On rare occasions, our Website maybe be offline due to server maintenance by our hosting service. This will likely produce a Timed out or Service Unavailable message. So you may want to wait an hour or so then retry. Try loading our Website home page with your browser to see if our Web server responds. If our site does not load but other Web sites do, then our server is likely down for maintenance.

Local Activation - Alternative Method

Activation and Your Privacy