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Installation and Troubleshooting - Knowledge Base
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OS Supported by Program Prerequisites

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For the lastest, up to date information, potential changes and service pack requirements, see this Microsoft list of .NET Framework Operating System Requirements.

For all .Net Framework 4 Programs

When .Net Framework 4 is a Program Prerequisite, the following Client Operating Systems apply.

Supported: All versions of Windows® 10/8/7/Vista, XP Service Pack 3 . x64 (64bit), x86(32bit) and "N" editions for all versions. Explicit exceptions are noted below.

Important for XP: XP must have Service Pack 3 installed.

Not supported: All Windows XP Media Center Editions. Windows XP Reduced Media Editions, Windows XP Tablet PC Edition, Windows XP Starter Edition.

Windows XP - End Of Support

Our programs DO run on Windows XP. We no longer provide customer support for our programs when run on Windows XP platform. Future program releases (including any new features) will NOT be regression tested to work on Windows XP. Customers should consider upgrading to a newer version of Windows. Microsoft officially ended support for Windows XP on April 8, 2014

DirectX 9.0c - No longer a Pre-Req

The latest versions of our programs no longer require DirectX 9.0c.

About Windows Server OSes

The .Net Framework does run on many Windows Server OSes including many editions of Windows Server 2008 and Windows Server 2003. We do not test on those Server OSes and therefore do not officially support them. However, you can install the program and test it in trial mode on these OSes. Check the Server section of the .NET Framework Operating System Requirements. DirectX 9.0c will be another requirement for programs that use it.