Our first goal is satisfied customers. Please be aware that we will be glad to work with you resolve any problem to your satisfaction.
However, if, within 30 days of your purchase, you determine that the product does not meet your needs/requirements, just follow our RMA refund procedure and we will gladly refund your payment. If you care to share your reasons, please include them. We are always trying to improve our products to meet new customer requirements.
Follow these steps to request a refund:
Your refund will be processed by us within two business days. You will receive an eMail stating that your refund has been processed by us. Refunds may take up to 7 days to be processed by your credit card company and show up on your credit card statement. This time is due to internal processing within your credit card company which is outside of our control.
See this link for the Program License Transfer Procedure.