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Page BottomRMA Refund Procedure
Refund Policy
Our first goal is satisfied customers. Please be aware that we will be glad to work with you resolve any problem to your satisfaction.
However, if, within 30 days of your purchase, you determine that the product does not meet your needs/requirements,
just follow our RMA refund procedure and we will gladly refund your payment. If you care to share your reasons, please include them. We are always trying to improve our products to meet new customer requirements.
To Page TopRefund Procedure
Follow these steps to request a refund:
- Send Refund Request Email - Email a Refund Request to Support. Specify "Refund Request" in the subject line. The email must come from the email addressed used when purchasing the program.
- Reason - In the Email, specify "Refund Request- 30 Day Money Back Guarantee" as your reason for the refund request. Feel free to share a specific reason if applicable.
- Your refund will be processed by us within two business days (often same day on Monday - Friday). You will receive an eMail stating that your refund has been processed by us.
- Refunds may take up to 7 days to be processed by your credit card company and show up on your credit card statement. This time is due to internal processing within your credit card company which is outside of our control.
Program License Transfer Procedure
See this link for the Program License Transfer Procedure.
