Program License Transfer Procedure

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Procedure Steps

Please follow these steps to transfer the program license to a new computer. Missing information will cause a processing delay.

1. Download the latest release of the program and install it on the new computer.
2. On the NEW computer (the computer that you are transferring the license to), start the program and go to Help > About. On the About dialog, click the Copy button to copy the Program Configuration Data to the Windows clipboard. (Figure 1)
3. Send License Transfer Request Email - Paste the Program Configuration Data into an email and send it to Support. Specify "Program License Transfer" in the email subject line. Within 24 hours (on weekdays), we will process your request and inform you by email of processing completion.
4. If you are not the original purchaser of the license, please have the purchaser email us to confirm that it is an authorized License Transfer Request.
5. When you receive notification of transfer process completion from us, uninstall the program on the old computer. Then you can activate the program on the new computer using your original activation code.

Figure 1. Program Configuration Data

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Migration Cook Book

If you want to duplicate your app environment on the new computer, you can copy program work files and settings from the old computer for a smooth transition. See the General Migration Cook Book for details BEFORE transferring the program license.

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