Question: I installed this program but it will not start and there are no error messages?
You may be able to produce an error message by starting the program in Test-Mode. If you get an error message, email it to Support.
The most common reason is that a pre-requisite program is missing or back level -- usually .Net Framework 4 (free download from Microsoft) See Prerequisites page.
Question: Will Matrix Mic interfere with the Windows master audio device settings?
Answer: No. In fact, you set the master volume and speaker system by clicking the taskbar icon or going to the Windows Control Panel -- Sound and Audio Devices applet. All master settings in this applet are applied to Matrix Mic . Volume levels set in Matrix Mic will be relative to the Windows master volume.
Question: Can I use other sound programs along with Matrix Mic ?
Answer: Yes. Other programs such as Windows Media Player (WMP) may be used along side Matrix Mic . Some audio programs will stop producing sound when the user clicks on another application window. Matrix Mic will continue producing sound.