Also see the General FAQs that apply to all of our products. Please always check these FAQs for answers before contacting support.
Please take advantage of the Breakthru Software User Forum to find tips, learn how to use advanced features, and share your expertise. You might even make a new friend or two.
Question: I installed this program but it will not start and there are no error messages?
You may be able to produce an error message by starting the program in Test-Mode. If you get an error message, email it to Support.
The most common reason is for this error is a missing .Net Framework prerequisite. See the Prerequisites page for links to check pre-reqs.
Question: Will Sound Mill interfere with the Windows master audio device settings?
Answer: No. In fact, you set the master volume and speaker system by going to the Windows Control Panel -- Sound and Audio Devices applet. All master settings in this applet are applied to Sound Mill . For example, volume levels set in Sound Mill will be relative to the Windows master volume. You may also use programs provided with your audio hardware such as a Graphic Equalizer.
Question: Can I use other sound programs along with Sound Mill ?
Answer: Yes. Other programs such as Windows Media Player (WMP) may be used along side Sound Mill .
Question: I hid the program menu bar and I can't get it to show now.
Answer: The keyboard shortcut to toggle show/hide of the program menu bar is Ctrl+Alt+M.