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PrerequisitesPrerequisites

These are the hardware and software prerequisite levels needed to run this program.

Operating Systems

Windows logo This product runs on:
Windows 11/10/8/7
64bit, 32bit, and "N" editions
(See a few exceptions.)

Hardware

  • Microsoft Windows-based computer - There are no special hardware requirements for this program. It has been tested on Laptop and Desktop computers.
  • System Architecture - This product runs in 64-bit mode on 64-bit Operating Systems or in 32-bit mode on 32-bit Operating Systems.
  • Sound card or audio interface - A quality sound card is recommended to achieve high quality sound. For venues where highest quality sound is not required (ex. Haunted Mansions, dining room music, etc.), even low cost USB sound cards will produce acceptable quality.
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Software

The following are the required software levels to run the program. The Microsoft .Net Framework are NOT installed automatically by Windows Update and may not have been pre-installed by your computer manufacturer. So you may need to download and install them yourself.

See the Installation and Troubleshooting Knowledge Base Verifying and Installing Prerequisites sections for complete instructions and download links.

  • Windows LogoOperating System - Windows® 11/10/8/7 - All versions of Windows 11/10/8/7 - x64 (64bit), x86(32bit) and "N" editions for all versions. Windows 7 requires service pack 1 (SP1)(See a few exceptions.)
  • Windows LogoFor Windows Vista/XP versions - Contact support for information.
  • Microsoft .Net Framework 4.8 - Should come pre-installed on Win10 computers. On Windows 8 or earlier, you may need to install .Net 4.8 separately (Free download). Do not uninstall previous versions of .Net unless you have a reason to do so. They are designed to reside side by side and you may disable another program by uninstalling a previous version of .Net.
  • Microsoft Windows Media Player (version 11, 12 or later) - Windows Media Player 12 (WMP) is included with the installation of most Windows versions and editions. However, you may need to Turn-On The Feature. WMP Version 11 or 10 should also work. All of our testing is currently done with WMP version 12.