The following are the required software levels to run the program. The Microsoft .Net Framework are NOT installed automatically by Windows Update and may not have been pre-installed by your computer manufacturer. So you may need to download and install them yourself.
Operating System - Windows® 11/10/8/7 - All versions of Windows 11/10/8/7 - x64 (64bit), x86(32bit) and "N" editions for all versions. Windows 7 requires service pack 1 (SP1)(See a few exceptions.)
For Windows Vista/XP versions - Contact support for information.
Microsoft .Net Framework 4.8 - Should come pre-installed on Win10 computers. On Windows 8 or earlier, you may need to install .Net 4.8 separately (Free download). Do not uninstall previous versions of .Net unless you have a reason to do so. They are meant to reside side by side and you may disable another program by uninstalling a previous version of .Net.
Codec - The standard Windows Media Foundation codecs are quite deficient in their support of extended displays and non-Microsoft video formats (including popular ones like MP4, MOV, FLV, etc). This can cause videos to freeze up when played on a secondary display (showing a blank screen or freeze on frame 1). You will almost certianly need to install a better codec package. We highly recommend the KLite Codec Package (Full or Mega variant. It's free!). If you have a professional grade codec package installed, you may be able to skip this pre-req.
Microsoft Windows Media Player (version 11, 12 or later) - Windows Media Player 12 (WMP) is included with the installation of most Windows versions and editions. However, you may need to Turn-On The Feature.
Version 11 or 10 should also work. All of our testing is currently done with WMP version 12.