Video Mill - Quick Start

FAQ

Thank you for your purchase or for your interest in evaluating our product. This page contains helpful information and links to get you started quickly with the program.


Questions

Pre-sales questions should be emailed to Support. Post-sales questions can be directed to the User Forum.


Activation

To activate the program, go to Help > Activate and paste your Activation Code into the dialog textbox. Activation requires an Internet connection. (Tip: Keyboard Paste shortcut is CTRL+V.) If you have problems activating, go here for more details on activation.


Microsoft Codec Issues

IMPORTANT: The standard Microsoft Windows Media Foundation video codecs are quite deficient in their support of non-Microsoft video formats (including popular ones like MP4 MOV, FLV, etc) on secondary displays. This can cause videos to freeze up when played on a secondary display (showing a blank screen or freeze on frame 1). To fix this issue we recommend you download and install the free Klite Codec Package and tweak its configuration (see this link for details).

You can tryout Video Mill by playing videos on the primary display, then install the Klite Codecs later once you determine it will meet your requirements.


Quick Start Help

See the Basic Operation video on the Demos page. Also see the Help - Quick Start page for the basics of running the program. The User's Guide has complete help for all features.


Demo Videos

See the online demos for short How-To instructions.


Latest Release

We publish periodic maintenance releases (free) that often contain new or improved features as well as bug fixes. You can check for new releases by clicking Help > Check For Updates menu.

Stay Up-To-Date: Subscribe to the "News and Release Notifications" category of the User Forum to get an email notification whenever a new release is published.


Feature Comparison by Edition

The features available for each edition are listed on the Compare Editions page.